The service pseudo-clients and the ircd protocol link sat flat at the
repo root, mixed in with the daemon core and the SDK. Move them all
under modules/ so the tree separates concerns cleanly: the daemon in
src/, the SDK every module links against in api/, and the loadable
modules — the pseudo-clients plus the protocol link — in modules/.
Workspace members, the daemon's per-crate dependency paths, and each
module's api path are updated to match; the docs follow. No code change.
Users open tickets with REQUEST (or HELPME); the queue is event-sourced
and, because a request is an event, the audit feed announces it to staff
and records it in the searchable log — so OperServ LOGSEARCH finds a ticket
by any word, the same trail as reports. A user can CANCEL their own open
ticket. Operators work the queue: LIST [ALL], VIEW, TAKE (claim), NEXT
(claim the oldest unassigned), CLOSE. Filing is rate-limited. Opt-in.
That completes the six third-party modules — all interconnected: they
share the account/channel/oper identity, the event-sourced store, and the
one audit/incident trail.