24 lines
1.1 KiB
Rust
24 lines
1.1 KiB
Rust
use echo_api::{t, Sender, ServiceCtx, Store};
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// LIST [ALL]: operators list the open queue (or every ticket with ALL).
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pub fn handle(me: &str, from: &Sender, arg: Option<&str>, ctx: &mut ServiceCtx, db: &mut dyn Store) {
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if !super::require_oper(me, from, ctx) {
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return;
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}
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let open_only = !arg.is_some_and(|a| a.eq_ignore_ascii_case("ALL"));
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let tickets = db.help_tickets(open_only);
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if tickets.is_empty() {
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ctx.notice(me, from.uid, if open_only { "No open tickets." } else { "No tickets." });
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return;
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}
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for t in &tickets {
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let state = match (&t.handler, t.open) {
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(_, false) => t!(ctx, " (closed)"),
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(Some(h), true) => t!(ctx, " (taken by {handler})", handler = h),
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(None, true) => String::new(),
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};
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let short: String = t.message.chars().take(60).collect();
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ctx.notice(me, from.uid, t!(ctx, "\x02#{id}\x02 {requester} — {short}{state}", id = t.id, requester = t.requester, short = short, state = state));
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}
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ctx.notice(me, from.uid, t!(ctx, "{count} ticket(s). \x02VIEW\x02 <id> for detail.", count = tickets.len()));
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}
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